Give peace of mind to your support

Desk Manager is customer support software that organizes,
separates and ends calls in a few clicks.

Companies that have improved their service with us

The only Help Desk Software with Call Panel to facilitate the management of calls.

You will not pay for anything if you do not like it

“Desk Manager has helped us to organize the internal flow of calls, improve our internal control of our analyst's KPIs, and manage our customer's lead times.”

Wagner Amarelo
OPERATIONS MANAGER – LATAM

❮ ❯

Features for you to boost your service

Control of calls

Dashboards that offer complete control and monitoring of the operation.

Simple call opening

Opening of calls by Portal, E-mail, Chat, App and even SMS.

Personalized service

We have a dedicated Success Team to help you increase the results of your operation.

Self-categorization

Issue templates ready to automate the opening of calls.

Approval Workflow

Define the types of calls that need Approval before they are answered.

SLA

Manage deadlines and staff time

Ready phrases

Create response templates to automate your team's work.

Notifications

Fire alerts and announcements for all your users and staff

External Apps

Knowledge Base, Contracts, Remote Access Inventory, Satisfaction Survey and more!

Try it for free now

You will not pay for anything if you do not like it

more of
2.500.000

more of
300.000

End customers
Contact Us

Software Help Desk Omnichannel

With Desk Manager you provide an incredible experience in serving your customers.
Open calls and attend on multiple platforms.

Portal of
User / Operator

App
Mobile

Call
via Chat

Call
via SMS

Request Demo Now

Talk to one of our Consultants